Support
Help with the QforQueue app (for customers) and the QforQueue Partner app (for businesses).
Email us
We reply within 2 working days. Please include the phone number you sign in with and, for a business, its name. Never send us your one-time sign-in code.
Common questions
I didn't get the sign-in code
Check that you entered your 10-digit mobile number correctly, wait for the resend timer, and tap Resend. Codes can take up to a minute on a weak network.
My position isn't updating
The queue screen shows "Reconnecting…" when your connection drops. Your place in the queue is safe; the app checks again every 15 seconds, and you can refresh it yourself.
How do I get the Verified badge for my business?
In QforQueue Partner, open your business, tap Business profile, and send a photo of a document that shows your business name, like a shop licence, registration or GST certificate. We usually review it within 1–2 working days.
How do I delete my account?
See Delete your account.